Tinkers Mobile Mechanics is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website, interact with our online advertisements, or request our mobile mechanical services. We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Information We Collect
We only collect personal information that is reasonably necessary to provide our mobile automotive services to you. This includes:
Contact Information: Name, phone number, and email address. 
Service Information: Vehicle make, model, year, and registration/VIN numbers.
Location Information: Your residential or workplace address, postcode, or suburb to confirm you are within our service area and to dispatch our mechanics.
Communications: Any details or notes you provide when filling out a quote form or booking request.

2. How We Collect Your Information
We collect information directly from you when you:
Fill out forms on our website.
Submit a booking or quote request through online ad lead forms (such as Google Ads or Facebook Ads). 
Contact us directly via phone, SMS, or email.

3. How We Use Your Information
We use the collected information strictly for business purposes, including:
Providing accurate service quotes and scheduling bookings.
Traveling to your location to perform mechanical repairs or logbook servicing.
Sending booking confirmations, invoice receipts, or service reminders.
Responding to your inquiries and support requests.

4. Data Storage and Security
We take data security seriously. Your information is stored securely using password-protected business systems and encrypted mobile processing applications. We do not keep your information longer than necessary for legal or operational requirements, and we securely destroy or de-identify data when it is no longer needed.

5. Third-Party Disclosures
We never sell, rent, or trade your personal information to third parties. We only share relevant details with trusted third-party service providers necessary to run our business, such as:
Our cloud-based scheduling and invoicing systems.
Secure mobile payment processors (e.g., Square).
Secure digital advertising platforms (like Google) solely for processing your submitted lead requests.

6. Your Rights and Access
Under Australian privacy laws, you have the right to request access to the personal information we hold about you, request corrections to inaccurate data, or ask us to delete your contact details from our active marketing lists.

 
7. Contact Us
If you have any questions about this Privacy Policy or wish to update or remove your information, please contact us at:
Tinkers Mobile Mechanics
Contact: tinkers.mechanics@gmail.com

Last Updated: May 28, 2026